Web Privacy Policy

Updated 01/01/2026

This Web Privacy Policy describes the types of personal information we obtain on www.investment-retrievers.com (the “Site”), how we may use the information, the purposes for which we may use it, and with whom we may share it. The Web Privacy Policy also describes the measures we take to safeguard the personal information and how you can contact us about our privacy practices.

• Unless indicated otherwise, this Web Privacy Policy applies only to information collected in connection with the Site.
• If you have a financial product or service with us, we will use and share the personal information that we collect from or about you in accordance with our U.S. Consumer Privacy Notice, which offers you certain choices with respect to the use and sharing of personal information in connection with our financial services and products.
• Please note that if you are a California consumer, for more information about your privacy rights, please see the section of this Web Privacy Policy called “California Consumer Privacy Statement,” which can be found at the end of this Policy.

Information We Obtain

We may obtain certain personal information in connection with the Site, including:

• Contact information, such as name, email and postal address, and phone number;
• Login credentials, such as user name and password;
• Account information and preferences, such as email preferences and paperless registration;
• Bank account information, such as account number and routing number;
• Payment card information, including card number and expiration date;
• Social Security number or other government-issued identifier;
• Demographic information, such as date of birth;
• Social media handles, content and other data posted on our official social media pages, and information we obtain from third-party social media services;
• Documents or other content you upload to the Investment Retrievers Inc. Site and/or through our chat or email interfaces, such as letters, notices, and supporting material for dispute-related matters and other concerns or questions you may have relating to your account(s) with Investment Retrievers Inc; and
• Other personal information you submit to us, such as through chat, email, or other communications, or sign-up forms.

In addition, when you interact with the Site, or open or view our emails, we may obtain certain information using various automated technologies, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a small piece of data (a text file)  that a website—when visited by a user—asks your  browser  to store on your device in order to remember information about you. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your IP address, identifiers associated with your devices, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data and dates and times of visits to the Site.  These technologies help us remember your information, understand how you interact with our Site, tailor the Site to your preferences, and otherwise manage and enhance the Site and our other services.   We also may use vendors to measure the effectiveness of the ads displayed on our behalf in response to keyword searches on third party search engines.  These vendors may use automated technologies (such as pixels) on our website to identify site visitors who clicked on such ads on these third-party search engines. 

In addition, we may use third-party analytics services on the Site, such as Google Analytics. The analytics providers that administer these services use cookies and other automated technologies to help us analyze your use of the Site. The information collected through these automated technologies (including IP address) may be disclosed to these analytics providers who use the information, for example, to evaluate use of the Site. To learn more about Google Analytics and how to opt out, please visit https://tools.google.com/dlpage/gaoptout.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that certain features of the Site may not work without use of cookies.

The Site is not designed to respond to “do not track” signals received from browsers.

How We Use The Information We Obtain

We may use the information we obtain about you to:

• Provide our services to you;
• Establish and manage your account(s) with us;
• Process and fulfill transactions in connection with our services;
• Communicate with you (including providing you with offers and other communications about our services), respond to your inquiries, and offer customer support;
• Personalize your experience with the Site and our other services;
• Operate, evaluate, develop, manage and improve the Site and our business (including operating, administering, analyzing and improving our services; developing new services; managing and evaluating the effectiveness of our communications; managing our professional relationships with vendors and other business partners; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
• Perform analytics (including market research, trend analysis, financial analysis and anonymization and aggregation of personal information);
• Increase and maintain the safety and security of our Site and other services, and prevent misuse;
• Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
• Comply with and enforce applicable legal requirements, relevant industry standards and policies, including this Web Privacy Policy and our Terms & Conditions.

We also may use the information we obtain about you for other purposes disclosed at the time your information is collected.

Information We Share

We may share the information we obtain about you with third-party vendors to perform certain services on our behalf, such as website hosting, data analytics, payment processing and other services. We also may share your information with our affiliates and subsidiaries for the purposes described in this Web Privacy Policy.

In addition, we may disclose information about you: (i) if we are required to do so by law or legal process (such as a court order or subpoena); (ii) in response to requests by government agencies, such as law enforcement authorities; (iii) to establish, exercise or defend our legal rights; (iv) to protect, defend or enforce our policies, terms or agreements; (v) when we believe disclosure is necessary or appropriate to address security or to prevent physical or other harm or financial loss; (vi) in connection with an investigation of suspected or actual illegal activity; or (vii) otherwise with your consent.

We also reserve the right to transfer information we have about you in the event we sell or transfer all or a portion of our business or assets (such as in the event of a merger, acquisition, joint venture, consolidation, restructuring, divestiture, dissolution, liquidation, or other corporate change), including during the course of any due diligence process.

SMS/Text Messaging

Investment Retrievers Inc. may send SMS text messages to consumers regarding their accounts, including account updates, payment reminders, and repayment options. We will not sell, rent, or share mobile phone numbers or SMS opt-in/consent data with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as required by law or to service providers operating under confidentiality agreements solely to facilitate our SMS communications. Message frequency varies. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Security

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Children’s Privacy

We recognize the importance of protecting children’s online privacy. The Site is intended for a general audience and is not directed to children. We do not knowingly collect personal information online from children under the age of 13.

Other Online Services and Third-Party Features

For your convenience and information, the Site may contain links or references to other services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by Investment Retrievers Inc, we are not responsible for these third parties’ information practices.

Changes To This Web Privacy Policy:

This Web Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will notify you of significant changes to our Web Privacy Policy and indicate at the top of the notice when it was most recently updated.

How To Contact Us

If you have any questions about this Web Privacy Policy, please contact us by email at info@investment-retrievers.com